What has the Chamber done lately?

The mission of the Chamber is to advocate and be a resource for all businesses. During the last 7 months, your Chamber has worked harder than ever to keep all the businesses informed, supported, and connected.

2020 Holiday ‘Shop Crawl’ Events: A planning team of merchants led by the Chamber collaborated with city staff to create a multi-faceted series of events for November and December 2020, along with installation of holiday decorations – all designed to draw patrons into town to shop, eat and support local businesses safely.

Passport to South Pasadena Program: The Chamber partnered with local merchants to launch a passport stamp card program to encourage participants (and ideally new customers!) into restaurants, shops and businesses at a time when new business is crucial.

Newsflash E-mails: Through the end of February over 100 e-mail newsletters were sent to over 1,000 local businesses via e-mail with critical and timely information and resources to help guide them through the myriad of the changing dynamics of COVID-19 protocols, guidelines and resources.

Loan and Grant Information: The Chamber sent out notices announcing and clarifying the loans and grants available to small businesses, including PPP, EIDL, assistance offered through LA County, Facebook, Main Street USA and many others.

Webinars, virtual conferences and Workshops: Information on numerous webinars and workshops designed for small business owners, on topics such as PPP/EIDL Loans, LA County Grant Programs, Unemployment Insurance, and other information resources

Open Business Listings: As different business sectors were allowed to reopen, the Chamber posted updates of which businesses were open

Health Department Updates: When significant changes and updates to the reopening guidelines to various business sectors were announced, the Chamber included timely information and links for more details

Open/Taking Orders signs: The Chamber partnered with one of its members, the Print Spot, to produce customized posters for participating businesses in town, with their logo and phone number – at no cost to the business

Al Fresco Dining and Retail Program Outreach: The Chamber advocated on behalf of the local restaurants and storefront shops, and worked with the City and businesses to gather logistical info, feedback and provide information on the Al Fresco program. Collaborated with the City to implement the processes and phases of the program. Upon installation of the K-rails, the Chamber worked with businesses to modify the placement of the barricades k-rails to address their concerns. The Chamber continued to campaign for the overall benefit of the Al Fresco program and how the businesses could benefit from providing an outdoor experience for their customers.

3rd Party Delivery App Fees: The Chamber advocated and supported the LA County Board of Supervisors’ initiative to cap the fees that 3rd party delivery apps place on businesses.

Farmers’ Market: As an essential business and resource for many local and area consumers, the Board of Directors and the Market Manager together worked to clarify and strategize so that the Market would remain in compliance with LA County Dept. of Public Health regulations. The Farmers’ Market made significant changes to keep vendors, customers and staff safe so it could continue to provide fresh produce and grocery items to the public, and help keep the smaller farmers and vendors in business. The entire Market layout was changed to allow for more space between booths and in/out points for each booth identified and marked. Multiple visits by the LA County Health Department resulted in no violations, and compliments on the efforts made to remain in compliance with established standards. The Farmers’ Market remained open safely for the community to grocery shop in an environment many view as a much better and safer alternative to indoor supermarkets.

ShopTalk: The Chamber resumed the ShopTalk series virtually, inviting speakers from the Small Business Development Center (business resources and advising services), Options for Learning (childcare) and the Family Chiropractic Center (ergonomics for at-home workers)

The California Coalition for Safe Reopening: The Chamber joined the coalition to support safe reopening, which was formed following CA Governor Gavin Newsom’s order to temporarily close indoor dining and operations for restaurants in 19 counties less than a month after allowing them to reopen. The coalition advocates for a safe, open economy that provides mandatory testing and recovery centers, more funding for business interruptions by government shut downs and recovery centers.

Domestic Violence Awareness: The Chamber partnered with the South Pasadena Police Department to distribute posters and brochures with domestic violence information and resources.

Business Assistance: The Chamber has answered dozens of phone calls, e-mails and visits from business owners who had COVID-related concerns and questions. It continues to be a resource for businesses as they grapple with the “new normal” under which we are all operating.

City Assistance: The Chamber assisted the City of South Pasadena with outreach, information, surveys to members and the public.

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